SMS Terms & Conditions

 

Comprehensive Youth Services of Fresno

By opting in to receive SMS (text) messages from Comprehensive Youth Services of Fresno (“CYS Fresno,” “we,” “our,” or “us”), you agree to the following terms and conditions.

 

Program Description

CYS Fresno may send text messages related to program information, service updates, appointment reminders, community resources, event notifications, and other communications relevant to our youth and family services.

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Consent to Receive Messages

By providing your mobile phone number and opting in, you expressly consent to receive text messages from CYS Fresno at the number provided. Consent to receive SMS messages is not a condition of receiving services.

 

Message Frequency

Message frequency may vary based on your interaction with our programs and services.

 

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. CYS Fresno is not responsible for any charges incurred.

 

Opt‑Out Instructions

You may opt out of receiving SMS messages at any time by either of the following methods:

• Text “STOP” to 559‑230‑6300, or

• Call 559‑229‑3561 to request removal from SMS communications

After opting out, you will no longer receive SMS messages from us, except for a final confirmation message.

 

Help & Support

For assistance related to SMS messaging, you may reply HELP to any message or contact us directly at 559‑229‑3561.

 

Privacy

We respect your privacy. Your mobile number and personal information will not be sold or shared with third parties for marketing purposes. SMS communications are used solely to support CYS Fresno programs and services. Please refer to our Privacy Policy for more information on how we protect your data.

 

Service Availability

SMS delivery may be delayed or unavailable due to factors outside our control, including carrier issues or technical limitations. CYS Fresno is not liable for delayed or undelivered messages.

 

Changes to These Terms

CYS Fresno reserves the right to modify these SMS Terms & Conditions at any time. Updates will be posted on our website and will become effective upon posting.